Live Webinars

Intelligent deployment planning with Dynamics 365 Field Service and Copilot

Location: Online
Products Microsoft: Copilot, Dynamics 365 Service
ORBIS Solutions: ORBIS ServiceONE
Sectors: Non sector-specific, Manufacturing industry, Construction supplier industry, Steel / Steel Service Center / Metal industry, Electro and electronic industry, Machinery and plant manufacturing, Consumer goods / retail, Automotive supplier industry
Processes: Service & Support

Duration of webinar: approx. 45 minutes.

Shift planning doesn't always have to be complicated and time-consuming for employees.

With Dynamics 365 Field Service, it is possible to support your planning staff in scheduling the way you need it. Starting with the consideration of skills through to the automatic calculation of travel times. In addition, Dynamics 365 Field Service can make suggestions for bookings to planning personnel, intelligently find free booking periods and carry out fully automatic planning. Copilot can support the planning process and help with process automation. We will show you all of this live in Dynamics 365 in this webinar.

Contents of webinar

  • Consideration of the skills of field service personnel
  • Manual, supported deployment planning
  • Proposal-based planning
  • Automatic travel time calculation
  • Fully automatic deployment planning
  • Copilot support in the planning process

Speakers

Andreas Krenz, Microsoft Service, ORBIS SE

Andreas Krenz

Key Account Manager Business Area Microsoft – Business Unit Service

Kai Pautsch, Microsoft Service, ORBIS SE

Kai Pautsch

Presales Consultant Business Area Microsoft – Business Unit Service

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